Trust

Data security, in detail.

Where your data lives, how it's encrypted, what happens if something goes wrong. The technical companion to /security.

Singaporeap-southeast-1 region
AES-256Encryption at rest
6 hrBackup cadence
30 dayBackup retention

Encryption

Three layers, applied uniformly to everything we store.

At rest

AES-256 on database fields, file uploads (logos, photos, contract templates), and backups.

In transit

TLS 1.3 for every connection, including internal service-to-service traffic.

Sensitive credentials

Traccar passwords, Stripe tokens, OAuth refresh tokens stored in Supabase Vault with a separate key.

Where it lives

Singapore-first, by design

Primary database and file storage in the Singapore (ap-southeast-1) region of Supabase. Never replicated outside Singapore for live access.

Backups replicated to a secondary region (ap-southeast-2, Sydney) for disaster recovery only. Never accessed for normal operations. Same AES-256 encryption with a different key.

Backups & recovery

Automated database backups

Every 6 hours. Point-in-time recovery within the last 7 days.

Backup retention

30 days full retention. Backups encrypted with a separate key from the live database.

DR region

Replicated to a second region for disaster recovery. RPO 6 hours, RTO 4 hours.

Restore testing

Backups test-restored monthly to verify recovery integrity.

Data deletion

Three flavours, always your call.

Account deletion

One click from Settings. Soft-deleted immediately (no longer accessible), hard-deleted from database within 30 days.

Per-customer deletion

For data subject requests from your customers. Self-service from your dashboard.

Backup expiry

Backups containing deleted data age out within 30 days. Email privacy@rundo.app for expedited hard-delete.

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