The owner / admin. You set the rules, review what AI drafts, take the wheel on anything sensitive.
How it works
Three steps. Every one your call.
A customer messages you. RunDo handles the rest, book, dispatch, work, report, invoice, paid. With you in the loop wherever it matters.
The dispatch flow
End-to-end automation, with a human-in-the-loop toggle on every step.
- 01Book the job
A message lands in your unified inbox. AI drafts a reply, suggests the optimal slot from your team's route, and books the appointment. Customer + tech notified, calendar synced. Take over at any point.
- 02Show up & do the work
When the tech's van is 500m away, the customer gets a heads-up. On-site, your tech captures the whole job from the mobile app, photos, notes, extra work added on the fly. One tap to mark done.
- 03Get paid
Service report auto-built from photos, notes, parts used, and your branded template. Includes the invoice with PayNow QR. Sent automatically, or after your one-tap review.
8–15 hrsSaved per week, per owner
60–90 minSaved per day in dispatch
<60sService report generation
100%Audit log on every action
Who does what
Four actors, humans, tech, AI, and automation, share the work. You decide where each one operates.
Drafts replies, suggests slots, generates reports. Defaults to human-in-loop; auto-mode when you say so.
Notifications, calendar sync, GPS-triggered messages. Background plumbing you don't manage.
Your field team. Mobile app for jobs, photos, notes, signatures. Username + password login.
Always your call
Human-in-the-loop on every step
Each AI action, reply drafting, slot picking, report sending, invoice dispatch, has a per-channel and per-service toggle. Default behaviour is human-approved.
Audit log on every decision. You always know what AI did, what you did, what was auto. Reverse anything in one click.
Ready to run on autopilot?
Drop your email, we'll send your invite as a slot opens.